Romford / London · Events · Systems · People
I’m Mytchell Goodyear-Henry—an event operations and employer-engagement professional who turns busy briefs, live rooms and moving parts into calm, coordinated experiences.
Operational detail. Human warmth. No theatre about the work.
Selected work
Not a gallery of vague “involvement.” These are the environments, responsibilities and outcomes that shaped how I operate.
CareerTree · 2025–2026
Owned operational delivery across employer engagement, student recruitment, workshops and career-fair formats—then helped connect registration, onboarding, scheduling and reporting so the experience did not stop at the venue door.
02
Branching Out Connect
Coordinated candidate movement, exhibitor readiness and 48–50+ interviews in one event cycle while shaping workflows across Airtable, Eventbrite, Tally, Softr, Make, Zoho and Mighty Networks.
Registration logic, partner packs, floor plans, joining instructions, interview scheduling, live issue resolution, lead capture and post-event outputs.
03
Venue readiness
Site visits, layouts, room turns, equipment, team briefs and contingency thinking—the unglamorous details that let guests experience something simple.
Floor plans, readiness checks, setup sequencing, role allocation, supplier coordination, RAMS awareness and rapid live adjustments.
04
The Fun Experts · 2021–2022
Coordinated 366+ live events in 14 months across UK venues—balancing equipment, people, travel, setup, customer communication and the surprises that arrive onsite.
Staffing plans, van and equipment readiness, setup and breakdown, live task allocation, site protection, customer communication and issue resolution.
Open the case files
Three examples across career events, commercial product thinking and hospitality operations. Open any file for the challenge, response and evidence.
Turn a broad career-fair format into an event where employers could meet relevant candidates, attendees understood what happened next, and the team could control flow across an exhibition, workshops and interview spaces.
Built the operational journey around hourly attendee slots, employer onboarding, vacancy and CV capture, matching, interview timetables, floor plans, joining instructions, role briefs and live schedule management. The working stack connected Eventbrite, Airtable, Tally, Softr, Make, Zoho and Mighty Networks.
End-to-end event design rather than isolated venue delivery: translating stakeholder needs into a practical operating model, then keeping candidates, employers, staff and information moving when the doors opened.
The Fun Experts’ Fun at Work offer uses games and interactive challenges to support employee engagement in offices and other workplaces. The commercial opportunity I identified was to turn suitable off-season inventory into a service clients could use between one-off events.
Package robust, low-maintenance interactive equipment as a quarterly subscription: rotate the kit, supply clear usage guidance, plan servicing and refresh the experience before it becomes background furniture.
The model gives existing employee-engagement demand a recurring structure—improving asset utilisation, smoothing seasonal revenue and creating longer client relationships. My contribution was the subscription and inventory-use model within the wider Fun at Work proposition. View the Fun Experts employee-engagement offer ↗
Converted a difficult, fast-changing staffing schedule into a working tracker shared by all three shift supervisors—creating one view of assignments, gaps and changes instead of competing versions of the day.
Led a 25-person banqueting housemen team supporting executive-level orders and simultaneous room turns. Used visual instructions, repeat-back checks, task sequencing and role pairing to bridge differences in written English and keep multiple jobs moving safely.
As Assistant Manager and Holding General Manager, helped implement tighter stock control, training, rotas, reporting, quality checks and Rep.com feedback monitoring. Internal performance reporting later documented improvements in sales, gross profit and overall commercial performance versus the prior year. These were site results achieved by the wider management and operating team—not claimed as one person’s result.
Interview conversations
These are not rehearsed soundbites. They are the examples I draw on when an employer wants to understand how I think, respond and lead.
Branching Out required a controlled attendee journey across hourly arrivals, exhibition activity and structured interviews. I translated the format into employer packs, interview schedules, role briefs, floor plans and live flow controls—then coordinated 48–50+ interviews within one event cycle.
At Getstaffed, three shift supervisors were working around a fast-changing scheduling system that did not give the team a dependable shared view. I converted it into one usable tracker for assignments, gaps and changes, making handovers and live decisions clearer.
At Harvester, I helped turn an improvement plan into operating habits: clearer training, stock accountability, rotas, reporting and feedback monitoring. Internal performance reporting later documented improvements in sales and gross profit versus the prior year, delivered by the wider site team.
The Fun at Work scheme applied a subscription lens to off-season inventory: rotate low-maintenance interactive equipment through offices quarterly, improve asset utilisation and extend a one-off event relationship into recurring employee engagement.
Experience
Career fairs, national event delivery, five-star functions and high-volume hospitality—each role added a different kind of operational judgement.
Recent portfolio work
Developing a focused event-operations practice around workflow diagnostics, Friction Maps and scoped improvements across registration, attendance, lead capture, follow-up and reporting.
CareerTree · London
End-to-end delivery for employer engagement and career events; exhibitor coordination; candidate flow; connected event-system implementation; reporting and community engagement.
Mitchells & Butlers — Harvester · Epping
Operational control across a busy restaurant: team performance, rotas, guest service, stock, reporting and compliance—contributing as part of the wider site team to documented improvements in sales and gross profit versus the prior year.
The Fun Experts · Nationwide
High-volume, equipment-heavy events across the UK—coordinating teams, logistics and customer experience from warehouse readiness to breakdown.
Ocean House Collection · Rhode Island, USA
Led a 25-person team through setup, live operation, room turns and breakdown for luxury weddings, corporate meetings and high-profile guest functions.
Getstaffed UK · North West event sites
Bar-team supervision and service-flow improvement across stadiums, warehouse events and large live-event environments.
Capabilities
Run of show, venue readiness, guest flow, setup, breakdown and calm decisions when the plan meets reality.
Onboarding, briefs, communications, expectations and reliable support before, during and after the event.
Registration, scheduling, lead capture and reporting workflows across Airtable, Eventbrite, Tally, Softr, Make and Zoho.
Role allocation, rotas, coaching, briefings and standards for teams working under time and service pressure.
Suppliers, stock, invoices, equipment, risk awareness, contingency planning and keeping the moving parts visible.
Useful post-event outputs, CRM-ready records and recommendations that make the next event easier to run.
Independent practice · in development
Alongside employed roles, I am developing a deliberately focused event-operations practice for organisations that run recurring career fairs, expos, training days and community programmes.
Look beyond event day to the handoffs between registration, attendance, lead capture, follow-up and reporting.
Turn scattered symptoms into a concise Friction Map: what is happening, where value is leaking and what evidence is still missing.
Where the problem is clearly scoped, build an owner-portable process, tracker, form, handoff or operating pack the client can keep.
Five recurring problem families
Across the room
About Mytchell
My work sits where people, logistics and systems meet. I like the moment a complicated brief becomes a clear floor plan; when a nervous attendee knows where to go; when an exhibitor feels looked after; and when a team can focus because the operation underneath them is sound.
I bring experience from career fairs, national entertainment delivery, five-star hospitality and busy restaurant operations. That range has taught me to switch altitude quickly—from a stakeholder update or workflow design to moving equipment and resolving the issue in front of me.
Employer conversations
I’m open to conversations about event operations, employer engagement, programme delivery, event systems and venue-led roles.